{"id":18,"date":"2026-10-03T10:58:54","date_gmt":"2026-10-03T13:58:54","guid":{"rendered":"https:\/\/embroxdesigns.com\/?page_id=18"},"modified":"2026-10-03T10:58:54","modified_gmt":"2026-10-03T13:58:54","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/embroxdesigns.com\/en\/reembolso_devoluciones\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Digital products<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Our embroidery designs are digital files delivered right after payment. Because of their nature, we do not accept returns or offer refunds once a file has been downloaded.<\/p>\n\n\n<h3 class=\"wp-block-heading\">When we can help<\/h3>\n\n\n<p class=\"wp-block-paragraph\">If something is wrong with your order, we'll send you the correct file or refund any overcharge in these cases:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>The file is damaged or won't open: we'll send you a working file.<\/li>\n\n\n<li>You received a different design or format than the one you bought: we'll send you the right one.<\/li>\n\n\n<li>You paid twice for the same product by mistake: we'll refund the duplicate payment.<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">Email us at <a href=\"mailto:embroxdesigns@gmail.com\">embroxdesigns@gmail.com<\/a> within 14 days of purchase, with your order number and a description of the problem.<\/p>\n\n\n<h3 class=\"wp-block-heading\">Before you buy<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Make sure your machine accepts one of the included formats and that the design size fits your hoop. If you have questions, write to us before buying.<\/p>\n\n\n<h3 class=\"wp-block-heading\">Digitizing service<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Custom work includes free edits and resizing of the same design. Once the final file is approved and delivered, it can't be refunded, because the work has already been done.<\/p>","protected":false},"excerpt":{"rendered":"<p>Productos digitales Nuestros dise\u00f1os de bordado son archivos digitales que se entregan de inmediato despu\u00e9s del pago. Por su naturaleza, no se aceptan devoluciones ni reembolsos una vez que el archivo fue descargado. Cu\u00e1ndo te ayudamos Si hay un problema con tu compra, te enviamos el archivo correcto o te devolvemos el monto cobrado de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de devoluciones y reembolsos - Embrox Designs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/embroxdesigns.com\/en\/reembolso_devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de devoluciones y reembolsos - Embrox Designs\" \/>\n<meta property=\"og:description\" content=\"Productos digitales Nuestros dise\u00f1os de bordado son archivos digitales que se entregan de inmediato despu\u00e9s del pago. 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